Why is IT Service Management Still Relevant Today?
The importance of IT Service Management (ITSM) practices has never been as apparent before. IT Service Management provides the tools and processes...
Head of Managed Services | ISSQUARED Managed IT Services
Based out of the Dallas office, Richard Phillips has been with ISSQUARED since the acquisition in May 2019, and prior to that with legacy NCA since 2014. Richard earns over 20 years of experience in the unified communications market, with a variety of responsibilities including large scale enterprise deployments, sales enablement, support, project management and leadership. Richard owns a great expertise in engaging with customers, learning about their environments, designing, implementing and supporting solutions that meet their changing business requirements.
IT Operations Management is the practice of managing an organization's technology components and application requirements.
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